Frequently Asked Questions
| Opening Hours |
| Monday - Friday: |
Closed |
| Saturday: |
1 pm -8 pm |
| Sunday: |
1 pm - 8 pm |
| Public Holidays: |
Closed |
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| Our Store Location |
61 Ubi Road 1 #02-39 Oxley Bizhub
Singapore 408727
( location map ) |
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| Our Contact Information |
| Phone: |
6702 1031 |
| Email: |
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Warranty
We give a 7-day refund or an one-to-one exchange warranty for manufacturing defects on any product. Goods returned for exchange must be unused, and with original packaging and product tags. No exchange will be given if product tags are missing.
Damage due to wear & tear, negligence and accidents are not covered by this warranty. Goods sold are not returnable if there is no defect nor damage. You can however exchange your purchase one-to-one for a different color or size or for another item of similar or higher value.
Payment Accepted
We only accept NETS and CASH payments. Sorry we do not have Credit Card payment facility as we believe it's a bad idea to give credit card companies and the banks an extra 4% of your hard-earnt money :-)
Our brands
The brands we carry includes Lowe Alpine (clothing from USA/UK), Mondeox (footwear from Italy), Masters (trekking poles from Italy), Mund (performance socks from Spain), Hyperlite Mountain Gear (backpacks from USA), LifeStraw water filters, PermaNet insecticidal nets, NatureHike (general outdoor & camping gear), Fire-maple (stoves & cookware) and Kingcamp (clothing and general camping gear). In store, we have over 20 other brands representing various assorted products.
More FAQs coming up ...
More answers to FAQs coming up ... and if you have a question, ask us and we may add on to this list if it's asked often enough !
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